We are pleased to offer integrative veterinary services at Integrative Healing Veterinary Clinic & Mobile Services
All patients are seen on an outpatient basis, by appointment only. Small animals are typically evaluated and treated at our office location, although an in-home appointment is available with an additional travel fee. Horses and farm animals are treated at their barn or farm location. Current mobile service coverage area includes the following counties: Craven, Carteret, Jones, Onslow, Pamlico, Lenoir, Beaufort, Pender, Johnston, and Wake.
No Show/48 Hours Cancellation Policy
Dr. Theisen is fully booked each day and has a waiting list of patients to be seen. If you do not let us know at least 48 hours prior to your appointment that you need to cancel/reschedule, you are taking away our time to treat another animal in immediate need. We receive many calls per day with animals needing to be seen as soon as possible and we do not want to be unavailable to those patients if you are unable to make your appointment. In order to better serve our patients, you will be charged a $50 late-cancellation/no show fee for any appointments at our office location or those scheduled as mobile appointments that are not properly canceled and/or rescheduled. We appreciate your understanding with this policy.
Integrative Healing Veterinary Clinic & Mobile Services does not provide any routine or emergency veterinary care services, and all clients are asked to maintain a current relationship with their regular veterinarian to meet these needs. If something arises that requires further diagnostics (i.e. bloodwork, radiographs, ultrasound, etc.) and/or treatment, clients are referred back to their general care veterinary provider. Our goal is to work together with your conventional veterinary care provider to come up with the best possible treatment outcome.
*IF YOU ARE HAVING AN EMERGENCY WITH YOUR PET OR HORSE, PLEASE CONTACT YOUR PRIMARY VETERINARY CARE PROVIDER AND/OR HEAD TO THE NEAREST EMERGENCY CLINIC:
Swansboro Animal Hospital Emergency & Trauma Center Emergency Pet Hospital of Craven-Carteret
130 Phillips Loop Rd., Swansboro, NC 28584 1301-A East Main St., Havelock, NC
NC State Vet Hospital - Raleigh, NC
Equine - 919.513.6630
Small Animal - 919.513.6911
Pet Insurance Coverage
If your pet is insured, integrative veterinary services are often covered by your insurance provider. This may include acupuncture, chiropractic, laer therapy, PEMF therapy, and rehab. Please check with your insurance company directly to determine what treatments may be covered under your pet's plan.
Text Messaging (SMS) Policy
Integrative Healing Veterinary Clinic & Mobile Services may use text messaging (SMS) to communicate with clients regarding appointments, medical updates, reminders, prescription refills, billing, and other clinic-related information.
By providing your mobile phone number and consenting to receive text messages, you agree to receive such communications from our clinic. Message and data rates may apply.
Your mobile number and messaging consent will not be shared or sold to third parties.
Text messaging is not a fully secure form of communication. While we take reasonable steps to protect your information, we cannot guarantee absolute security of messages sent via SMS.
You may opt out of receiving text messages at any time by replying “STOP” or by contacting our clinic directly.
Integrative Healing Veterinary Clinic SMS Terms of Use for Otto Flow
1. You will receive messages for upcoming appointments, scheduled services, and general customer care.
2. You can cancel the SMS service at any time. Just text "STOP" to the message. After you send the SMS message "STOP" to us, we will
send you an SMS message to confirm that you have be unsubscribed. After this, you will no longer receive SMS messages from us. To
resubscribe and opt back in to receive texts from this number, text "START
3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance or how to unsubscribe.
4. Carriers are not liable for any delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies, and if you
have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please contact us directly.
Types of Pets Seen
Types of animals seen by Integrative Healing Veterinary Clinic & Mobile Services for INTEGRATIVE CARE ONLY (no general or emergency care) include:
- Horses
- Dogs
- Cats
- Small ruminants (goats)
- Camelids (llamas & alpacas)
- Potbellied pigs
- Rabbits
- Guinea Pigs